Sales Support 888-905-8038 Option 1 Pre or post boarding. Your default first call. White Glove 888-905-8038 Option 2 Boarding and pre-InstallApp only. Call sparingly. Genius 866-646-7648 Handhelds, POS and Register. Retail office hours Wed 12-1pm & 3-4pm CT. PCI Compliance (Aperia) 844-204-0412 Merchant calls with their MID ready. 4 questions, 2-3 minutes, no website needed.

Launchpad

Every system, line and document the job touches is on this page. What you are doing today is on Today.

Sign in to the hub

Those lines are open because each one answers to whoever calls. The systems and documents below sit behind their own logins, and everything the team writes for itself needs an account here.

Ask James if you do not have it.
Shown in the top bar, e.g. your first name.

One account per rep. It also carries your own links and your numbers.

Launchpad

Each of these has its own sign-in.

Salesforce Leads and FTAs Snowflake Prospecting Gong Record calls Gong Deals SPICED tracker Atlas Boarding SAR Signed revenue Xactly Commissions Emburse Gas and expenses Incentives Sales Incentives

These documents are worth one tap instead of a search.

MCC Codes Underwriting CD Restricted Cash discount MCCs Boarding Checklist Before you submit MOTO & CNP Card-not-present UW
GP Team Hub · internal reference, not official policy · numbers current as of Aug 2026